Creating experience value in tourism / edited by Nina K. Prebensen, Professor of Marketing, Troms� University Business School, Norway, Joseph S. Chen, Professor of Tourism, Hospitality and Event Management, Indiana University, Bloomington, USA, Muzaffer Uysal, Professor and Chair of the Department of Hospitality and Tourism Management, University of Massachusetts, Amherst, USA.
Type de matériel :
- text
- computer
- online resource
- 9781786395047
- 9781786395054
- 338.4/791 23
- G155.A1 C735 2018eb
- Also available in print format.
Includes bibliographical references and index.
Co-creation of Tourist Experience: Scope, Definition and Structure / Nina K. Prebensen, Joseph S. Chen and Muzaffer S. Uysal -- Dynamic Drivers of Tourist Experiences / Joseph S. Chen, Nina K. Prebensen and Muzaffer S. Uysal -- Tourist Experience Value: Tourist Experience and Life Satisfaction / Peter Bj�ork -- Conceptualization of Value Co-creation in the Tourism Context / Prakash K. Chathoth, Gerardo R. Ungson, Robert J. Harrington, Levent Altinay, Fevzi Okumus and Eric S. W. Chan -- Why, Oh Why, Oh Why, Do People Travel Abroad? / Graham M. S. Dann -- Self-congruity Theory in Travel and Tourism: Another Update / M. Joseph Sirgy, Dong-Jin Lee and Grace B. Yu -- Moving People: a Conceptual Framework for Understanding How Visitor Experiences can be Enhanced by Mindful Attention to Interest / Tove I. Dahl -- Co-creation of Experience Value: a Tourist Behaviour Approach / Lidia Andrades and Frederic Dimanche -- Authenticity as a Value Co-creator of Tourism Experiences / Haywantee Ramkissoon and Muzaffer S. Uysal -- Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontline / Vincent P. Magnini and K. Roach -- Approaches for the Evaluation of Visitor Experiences at Tourist Attractions / �ystein Jensen -- Storytelling in a Co-creation Perspective / Line Mathisen -- Tourist Information Search: A DIY Approach to Creating Experience Value / Tor Korneliussen -- Co-creation of Value and Social Media: How? / Atila Y�uksel and Akan Yanik -- Prices and Value in Co-produced Hospitality and Tourism Experiences / Xiaojuan (Jady) Yu and Zvi Schwartz -- Value Creation: a Tourism Mobilities Perspective / Bruce Prideaux -- Guide Performance: Co-created Experiences for Tourist Immersion / Lena Mossberg, Monica Hanefors and Ann Heidi Hansen -- Value Creation and Co-creation in Tourist Experiences: an East Asian Cultural Knowledge Framework Approach / Young-Sook Lee and Nina K. Prebensen -- Perspectives on Value Creation - Resource Configuration / Nina K. Prebensen, Muzaffer S. Uysal and Joseph S. Chen -- Value Co-creation: Challenges and Future Research Directions / Nina K. Prebensen, Muzaffer S. Uysal and Joseph S. Chen.
This book attempts to outline value creation in tourist experiences, theoretically and practically, in order to obtain new understandings and models to help identify how value creation is changing within the tourism industry and demonstrate ways in which both tourists and settings can proactively take part in this change, thus becoming a vital element in its success. In this second edition, contributors had an opportunity to revisit their respective chapters and revise them as appropriate. The book has brought together scholars from diverse areas to address the nature and types of tourist value and what factors affect value creation and co-creation in tourist experiences in particular from both the customers' participation and involvement point of view, and the business perspective of value creation. The book is structured in a way that provides a framework to distinguish key resources or antecedents of customer value that appear to validate consideration in the analysis of consumer behaviour. These antecedents of value co-creation refer to different aspects of consumption that have attracted the attention of various scholars in the field. Consequently, the contributors discuss whether and how their concerns fit into the thematic framework, offering further insights into the applicability of the antecedents of customer value co-creation, consumption process and interaction in the experience environment across a broad range of research topics. The book has 20 chapters and a subject index.
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Also available in print format.
Title from PDF title page (viewed August 27, 2018).
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