Ten steps to building a successful veterinary practice /
Wendy Sneddon, RVN, MSc, FInstLM, Assoc CIPD.
- 1 online resource (xiii, 129 pages) : illustrations, charts, forms
Includes bibliographical references and index.
Step 1: Why? -- Step 2: Your First Time? -- Step 3: Vision, Mission, Values and Culture -- Step 4: How to Define What and Who You Need -- Step 5: Recruitment and Induction -- Step 6: Performance Management and Employee Engagement -- Step 7: Employee Health and Wellbeing -- Step 8: How to Build a Loyal Client Database and Marketing Your Practice -- Step 9: Financial Management -- Step 10: Three Key Strategies to Increase Your Revenue by 25%.
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This book is a practical guide outlining ten simple steps for recruiting, retaining and managing people in veterinary practices. It also covers the basics of marketing and financial management. The book provides valuable guidance to new practice owners and managers.